Complaint - Breach of POPI Act

I contacted the contact center on 9 March 2016 to complain that I had previously requested, on several occassions, to be removed from the SMS marketing. As per the POPI Act, I have the right to OPT OUT of such marketing for free, but you do not provide any means of opting out, hence my mail to your contact center.<br> <br> 8 days later and I still haven't even had the courtesy of a response to my complaint, nor confirmation that I will no longer be contacted. Since you can't be bothered, I will just close my account with you.