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deanvann D

1 reviews | Active since May 2016

03 Apr 2025, 00:43

Complaint about Hollywood Bets โ€“ *****ulent Access and Unauthorized Withdrawal My Hollywood Bets account was breached, and a *****ulent withdrawal was made without my consent

Complaint about Hollywood Bets โ€“ *****ulent Access and Unauthorized Withdrawal My Hollywood Bets account was breached, and a *****ulent withdrawal was made without my consent. I am writing to raise awareness and formally log my dissatisfaction with how the situation was handled. ๐Ÿงพ Details & Timeline: *****ulent Number Used: *** Date of Incident: Evening of 2nd March 2025 After placing a few bets earlier in the day, I logged back into my account later in the evening intending to place more. To my shock, I found that my account balance was zero. Upon reviewing the transaction history, it showed that I had requested a 1Voucher withdrawal โ€” something I absolutely did not authorize. For context: I always use encrypted browsing. I received an SMS at 9:40 PM on 2nd March notifying me of a cellphone number change. I contacted support at approximately 12:20 AM on 3rd March immediately after noticing the issue.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply03 Apr 2025, 07:12
Official
Hi Dean,

Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.

Regards, 
 The Hollywoodbets Team