TM
Thapelo M
1 reviews | Active since Nov 2022
11 Nov 2022, 15:29
Complain
I made a Standard bank instant money withdrawal on my Hollywoodbet account on the 31st of October 2021 and until today I haven't received my funds as yet. When I call their helpdesk it takes long waiting my own airtime and once you get one of their consultants instead of assisting you they shift a blame to Standard bank while their service level agreement states that you must wait for 48 hours
Helpful (0)
Replies (1)0
Replies (1)Hollywoodbets's replyOfficial
14 Nov 2022, 13:10Hi Thapelo
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply14 Nov 2022, 13:10
Official
Hi Thapelo
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
