LK
Leeroy K

1 reviews | Active since May 2025

07 May 2025, 00:45

Cash send withdrawal request

I have been struggling to resend my vouchers or cash sends for a while know and the consultants are useless from the 27th if been struggling with them and it's still not resolved check what I was told very unprofessional bad service seriously.

And the consultant even asked me after I asked where I can lay a complaint, complain for what?

0
Replies (4)
LK
Leeroy K's update07 May 2025, 00:51
Reviewer Update
Consultant name SPHEPILE K
Hollywoodbets
Hollywoodbets's reply07 May 2025, 07:03
Official
Hi Leeroy,

Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.

Regards, 
 The Hollywoodbets Team

LK
Leeroy K's update07 May 2025, 11:04
Reviewer Update
I received a call this morning from a very polite young lady saying my query will be sorted today why can't all Hollywoodbets consultants be so professional.

Hope this will be sorted today.


LK
Leeroy K's update09 May 2025, 07:34
Reviewer Update
Those people are just lying they phoned me talking all nice it will be sorted the same day I'm still waiting what a disappointment