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RK
Remano K

1 reviews | Active since Mar 2024

06 Aug 2024, 08:37

Cash send withdrawal not getting my money have spend over R10s of thousand playing and getting the worse experience not the first time other money was never refunded

Hi have made a cash withdrawal 6 days ago only telling me they escalated even asked to speak to a manager but no contact or proper feedback and still waiting for my money or feedback

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply19 Aug 2024, 18:09
Official
Hi Remano Your query has been received by the Customer Service Management Team. Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.

Net, we will gladly assist you further. Regards, The Hollywoodbets Team
RK
Remano K's update02 Sept 2024, 11:48
Reviewer Update
Hi I don't feel the need to share my details as I was told there is nothing they can do on your side and I need to figure it out myself have all the messages as well
Hollywoodbets
Hollywoodbets's reply02 Sept 2024, 12:11
Official
Hi Remano Kyster Your query has been received by the Customer Service Management Team. Please send through your Cellphone number along with your full names via email to csescalations@hollywoodbets.

Net and we will gladly assist you further. Regards, The Hollywoodbets Team
RK
Remano K's update02 Sept 2024, 12:44
Reviewer Update
After spending airtime and 17 days later I resolved it by my own and got a new and pin by standard bank