KM
Kevin M

1 reviews | Active since Jul 2016

23 Jul 2016, 19:13

Can't credit my account on time

<p>I'm with hollywoodbets for the past 6 years </p> <p>I spend between 3 to 5k per month </p> <p>when I deposite money into the Hollywood account </p> <p>I have to call In to get my account credited </p> <p>also when I do deposites at night sometimes my account gets Credited other times I get said Nedbank is offline at night the hard working consultants get my account credited at night but the lazy ones says it offline </p> <p>I'm tired of hollywoodbets now </p> <p>cos when we want to make money </p> <p>we get no services il also advise my frens to close they accounts cos of the bad staff Hollywood will lose good punters </p> <p> </p> <p>Kevin Moodley </p> <p> </p> <p>acc no </p>

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply24 Jul 2016, 05:24
Official

Dear Mr Moodley

First off we would like to apologize for the inconvenience you have experienced with regards to the waiting time on your deposits to be cleared. We have asked our management to urgently look into this and what is causing the delay.

We have also asked them to call you and inform you about our new iPAY solution on our website and mobisite. If you currently have Internet banking with Nedbank or mobile app banking, you will be able to use this option. This new deposit platform is seamless, with no waiting whatsoever - all you need is your Internet banking logins. We will also be sending you an email with breakdown of this process.

We appreciate and thank you for your patronage over these past 6 years, and I can assure you we will address this immediately.

Regards
Devin
Hollywoodbets