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Bonita V
1 reviews | Active since Aug 2023
13 Jun 2025, 10:40
*****
How can you do this guys Having no team or department that focuses on deposits?? I deposited money into my hollywood account on 02June 2025 and till today 13 June 2025 the money has not appeared into my hollywood account, l complaint to discovery bank who investigated the matter and confirm money went to hollywoodbets, with 1000s of emails exchanged between me and this hollywoodbets that keep on asking for the same documents that i have provided in every form way possible, l am so dissapointed I have been playing with absolute no problems but waiting 11days with no positive feedback.
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Replies (2)
Hollywoodbets's replyOfficial
13 Jun 2025, 12:04Hi Bonita,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply13 Jun 2025, 12:04
Official
Hi Bonita,
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
BV
Bonita V's updateReviewer Update
13 Jun 2025, 12:41Yeah in the many mails that were exchanged, it the same answer over and over
BV
Bonita V's update13 Jun 2025, 12:41
Reviewer Update
Yeah in the many mails that were exchanged, it the same answer over and over