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Naphtal T
1 reviews | Active since Sept 2017
24 Aug 2022, 14:04
Bets disappearing in to thin air.
I made a deposit of R100 on the 20th August and then I then placed a soccer bet , two teams , chiefs and real madrid to win. The bet went through but it does not show on my bet history. I won though. My 100 just disappeared in to thin air.
I sent a mail to a lady called Sanelisiwe Shabalala , she then told me that she escalated the issue. Its now been 4 days and no one is responding back to me. Even Sanelisiwe Shabalala has gone quite
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Replies (2)
Hollywoodbets's replyOfficial
24 Aug 2022, 16:37Hi there
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply24 Aug 2022, 16:37
Official
Hi there
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Customer Service management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
NT
Naphtal T's updateReviewer Update
25 Aug 2022, 09:45Thanks the issue is resolved.
NT
Naphtal T's update25 Aug 2022, 09:45
Reviewer Update
Thanks the issue is resolved.