JH
Juanita H
1 reviews | Active since Jun 2025
02 Jun 2025, 13:55
Bet placed, won and not payed out
Hello I placed a bet on Thursday Evening…Keagan Bradley first round top 5, he ended 4th. I won the bet but they marked it as lost…Sent in a query on Thursday evening…They said it will be solved in 24-48 hours when I call them they keep on saying it’s been escalated to another department…It have been 5 days now and also been sent to 6 different departments…
Ridiculous…
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Replies (2)
Hollywoodbets's replyOfficial
02 Jun 2025, 14:09Hi Juanita,
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply02 Jun 2025, 14:09
Official
Hi Juanita,
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
Thank you for sharing your experience with us. We would like to address your concern and make things right. Please expect a call from one of our Escalations representatives.
Regards,
The Hollywoodbets Team
JH
Juanita H's updateReviewer Update
02 Jun 2025, 20:43STILL NO RESPONSE!!
JH
Juanita H's update02 Jun 2025, 20:43
Reviewer Update
STILL NO RESPONSE!!