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Phumlile Msutfu-Nkosi

1 reviews | Active since Jun 2021

18 Dec 2023, 15:36

Becareful with your deposits bot credited The 17th of December seemed to be under a lot of Errors

I deposited R1000 on the 17.12.2023 at 02:31 it did not refect on my hollywoodbets account and was only left with R17 i played with the R17 it gave me about R8000 i lost until it was R4000 i withdrew.in that process m checking my R1000 if it was credited n nothing was credited i checked the bet history all dqy on the 17 it stil ddint even reflect on the history until i emailed hollywoodbets proof of payment the first response was they wil sort it out deposits do hav a problem but to my suprise wen i checked this time around my history on hollywoodbets account said the R1000 was credited n completed At 04:00am something that ddnt happen. Now that they have put the completed transaction of R1000 at 04:00 which was not there i believe its all how i lost my deposit. Pople should rather be extra careful deqling with a compqny that cant trace its own truth causs now its my word against theirs n now that they made it refelct on history without actually crediting it its my loss.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply19 Dec 2023, 08:30
Official
Hi Phumlile
 
Your query has been escalated to Customer Service Management Team. The team will be in touch.

Regards,
The Hollywoodbets Team