MN
Mgcini N

1 reviews | Active since Mar 2026

28 Mar 2026, 18:10

Be careful when depositing high amounts on Hollywoodbets

I am very unhappy about the service Hollywoodbets is giving me. I deposited 99,881 into my Hollywoodbets on the 7th of March through a third party and the deposit was successful with no issues at all. I played through and when I tried to withdraw they instantly closed my account. Today is the 28 of March, I've submitted all the documents they required, including those of the third party (very confidential information by the way). I even went as far as including the third party on the call but they still refuse to open my account so I can play or withdraw. I don't know if it's a **** or what. Whenever I call they tell me the same story to wait 4 hours and so forth but there is no help I am getting.

This has been going on for 3 weeks now.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply28 Mar 2026, 18:56
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets