CP
Chad P

1 reviews | Active since Oct 2016

26 Dec 2024, 19:05

BE CAREFUL FOR HOLLYWOODBETS ************ BUSINESS

Come let’s get public opinion: Last week Friday (20 December) I had a refer a friend bonus with turn over, by Monday 21:29 I still have not received anything. I took it further and I started realising how Hollywoodbets SA is ************ and would not care breaching their own terms and conditions.

The terms and conditions bounded to the “refer a friend” DOES NOT have any proper information towards escalations in this promotion I have already been waiting for over 84 hours and every time it’s re escalated which adds another 24-48 hours. Which I would like anyone to show me where in their terms and conditions do they mention escalations takes 24-48 and that should you not receive any feedback then you need to query.

I have attached these shady, ************ terms and conditions

84 Hours of waiting for what is owed to me is ridiculous. My thing is I’m sure it’s happened to more people and my husband is more than willing to testify and we are looking to create a class action against Hollywoodbets #followers

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply27 Dec 2024, 10:54
Official
Hi Chad, Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team
CP
Chad P's update27 Dec 2024, 11:16
Reviewer Update
Your agent just put the call down while talking! Is that how you guys sort it out