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Phiwe M
1 reviews | Active since Feb 2011
29 Dec 2023, 16:48
Bad service in your finance department
I’ve been trying to upload my FICA documents for more than three weeks now, so that I can withdraw my winnings but every time they say my documents are missing. I uploaded again and they said I will be contacted within an hour via SMS. This happens everyday. Please assist
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Hollywoodbets's replyOfficial
30 Dec 2023, 12:46Hi Phiwe
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply30 Dec 2023, 12:46
Official
Hi Phiwe
Your query has been escalated to our Customer Service management team. The team will be in touch.
Regards,
The Hollywoodbets Team
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Phiwe M's updateReviewer Update
12 Jan 2024, 17:26I guess they are still getting in touch because I’m still waiting
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Phiwe M's update12 Jan 2024, 17:26
Reviewer Update
I guess they are still getting in touch because I’m still waiting