TM
Tshepiso M
1 reviews | Active since Dec 2023
18 Dec 2023, 11:18
Bad service hollywoodbets
I would never recommend Hollywoodbets to anyone, it's just waste of money and time, they 've been promising to help me since last week I am still waiting for their call till today
Helpful (0)
Replies (5)0
Replies (5)
Hollywoodbets's replyOfficial
18 Dec 2023, 12:31Hi Tshepiso Masiza
Thank you for your patience. We trust that your query has now been resolved.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply18 Dec 2023, 12:31
Official
Hi Tshepiso Masiza
Thank you for your patience. We trust that your query has now been resolved.
Regards,
The Hollywoodbets Team
TM
Tshepiso M's updateReviewer Update
18 Dec 2023, 18:27No it hasn't been resolved, I phoned the customer service today and the told me my query has not been attended since day one.i have not gotten a response from the management the consultants are just making a fool of me because evertime I call they say I should wait 24 hours... The service is just ****ty. It's been more than seven days asking for help but nothing 🚮🚮🚮
TM
Tshepiso M's update18 Dec 2023, 18:27
Reviewer Update
No it hasn't been resolved, I phoned the customer service today and the told me my query has not been attended since day one.i have not gotten a response from the management the consultants are just making a fool of me because evertime I call they say I should wait 24 hours... The service is just ****ty. It's been more than seven days asking for help but nothing 🚮🚮🚮
Hollywoodbets's replyOfficial
19 Dec 2023, 05:02Hi Tshepiso,
Thank you for contacting Hollywoodbets Team.
We would like to apologize for the inconvenience this has caused you, as that is not the kind of feedback we would like from our valuable clients like yourself.
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply19 Dec 2023, 05:02
Official
Hi Tshepiso,
Thank you for contacting Hollywoodbets Team.
We would like to apologize for the inconvenience this has caused you, as that is not the kind of feedback we would like from our valuable clients like yourself.
Your query has been escalated to Customer Service Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
TM
Tshepiso M's updateReviewer Update
19 Dec 2023, 16:52Yesterday I received quarter of the amount that was in my account, today I phoned the customer service to ask about the remaining balance instead the consultant was rude to me asking why did I continue using that account. Mind you I was only warned this morningthat I should stop using the old account. My question is what's going to happen with the remaining amount on my old account because I raised it with my own money, the supervisor told the consultant that the won't help me!!!!!!! I feel ****med, this has to be my worst experience on the betting industry 🚮🚮
TM
Tshepiso M's update19 Dec 2023, 16:52
Reviewer Update
Yesterday I received quarter of the amount that was in my account, today I phoned the customer service to ask about the remaining balance instead the consultant was rude to me asking why did I continue using that account. Mind you I was only warned this morningthat I should stop using the old account. My question is what's going to happen with the remaining amount on my old account because I raised it with my own money, the supervisor told the consultant that the won't help me!!!!!!! I feel ****med, this has to be my worst experience on the betting industry 🚮🚮
TM
Tshepiso M's updateReviewer Update
19 Dec 2023, 16:54I keep on getting this reply that the team will be in touch instead it's been more than 7 days they haven't contacted me instead I am the one calling the "Team"
TM
Tshepiso M's update19 Dec 2023, 16:54
Reviewer Update
I keep on getting this reply that the team will be in touch instead it's been more than 7 days they haven't contacted me instead I am the one calling the "Team"