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Xolani N

1 reviews | Active since Feb 2021

19 Oct 2021, 09:16

Bad service from Hollywood 😠😡

Bought voucher through the bank, money was deducted but not reflecting in my account. Facebook agents are useless they want me to download POP which my bank says ai can only do after 7 days. Sent email to deposits@hollywood something no reply. I want my R50

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Replies (8)
Hollywoodbets
Hollywoodbets's reply19 Oct 2021, 09:19
Official
Hi Xolani

Your query has been escalated to our Deposits management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
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Xolani N's update19 Oct 2021, 09:24
Reviewer Update
This looks like an automated response across all the complaints I've read about Hollywood. Which of my details do you have that you have escalated?
Hollywoodbets
Hollywoodbets's reply19 Oct 2021, 12:10
Official
Hi Xolani 

The contact details you have provided us has been sent through to the relevant department manager, I understand that the team has contacted you to resolve your query.

Regards,
Shanaaz
Hollywoodbets 
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Xolani N's update19 Oct 2021, 12:19
Reviewer Update
Yes been resolved thanks
but I don't understand why I had to come to Hello Peter for you to take me serious
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Xolani N's update19 Oct 2021, 17:02
Reviewer Update
Guys seems like your peach pay has a problem I just made another payment of R20 voucher and it's not reflecting
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Xolani N's update20 Oct 2021, 09:03
Reviewer Update
Hi can you help me with the above?? R20 voucher not reflecting AGAIN
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Xolani N's update20 Oct 2021, 13:59
Reviewer Update
So no one is willing to help??
Hollywoodbets
Hollywoodbets's reply20 Oct 2021, 14:07
Official
Hi Xolani

The team will contact you shortly

Regards,
Shanaaz
Hollywoodbets