Bad service

Disgusting experience ever🤑🤑🤑🤑🤦.

Hi there

Your request (***0) has been updated. To add additional comments, reply to this email.

Siyanda Mhlongo (Hollywoodbets)

Dec 12, 2023, 13:26 GMT+2

Good day,

Thank you for reaching out to Hollywoodbets.

Please note that, once the withdrawal status says 'redeemed' at an ATM, that simply means the funds have been withdrawn from the ATM. Anything that might have happened at the ATM while you were trying for an hour is something that we have no control over. We can no longer track or reverse redeemed funds.

If you did not get the funds but they are redeemed, that is a sign of *****ulent activity. You need to open a case at your nearest police station for an investigation to be conducted. We do apologize for the inconvenience.

We can also be reached via our Helpline number on *** or via Live Chat on our site. We are also available on Facebook and Twitter, search for 'Hollywoodbets'. Kind Regards, SiyandaM Issac

Dec 12, 2023, 12:13 GMT+2

CAUTION - EXTERNAL SENDER - Please be careful when opening links and attachments. IT Infrastructure Department

Hi,Please assist here.On Sunday I made about cashsend withdrawals and got this 10 digit code***) to use at the ATM,it took me almost an hour to make withdrawals as i kept getting error messages.The only withdraw I managed to get was for R350 and other ones tells me they been redeemed.HOW?, here are all the 6 digits I received: (403815)(610320)(034658)(571740) and (859240). Please Check for me and if possible please reverse them for me.THIS IS VERY DISGUSTING.My contact number is *** / ***.

Best wishes Hollywoodbets

[3PKR2X-46L7K] This doesn't make sense at all to me because I phoned

On Tue, 12 Dec 2023, 13:26 Siyanda Mhlongo (Support), <***> wrote:

Hi there

Your request (***0) has been updated. To add additional comments, reply to this email.

Siyanda Mhlongo (Hollywoodbets)

Dec 12, 2023, 13:26 GMT+2

Good day,

Thank you for reaching out to Hollywoodbets.

Please note that, once the withdrawal status says 'redeemed' at an ATM, that simply means the funds have been withdrawn from the ATM. Anything that might have happened at the ATM while you were trying for an hour is something that we have no control over. We can no longer track or reverse redeemed funds.

If you did not get the funds but they are redeemed, that is a sign of *****ulent activity. You need to open a case at your nearest police station for an investigation to be conducted. We do apologize for the inconvenience.

We can also be reached via our Helpline number on *** or via Live Chat on our site. We are also available on Facebook and Twitter, search for 'Hollywoodbets'. Kind Regards, SiyandaM Issac

Dec 12, 2023, 12:13 GMT+2

CAUTION - EXTERNAL SENDER - Please be careful when opening links and attachments. IT Infrastructure Department

Hi,Please assist here.On Sunday I made about cashsend withdrawals and got this 10 digit code***) to use at the ATM,it took me almost an hour to make withdrawals as i kept getting error messages.The only withdraw I managed to get was for R350 and other ones tells me they been redeemed.HOW?, here are all the 6 digits I received: (403815)(610320)(034658)(571740) and (859240). Please Check for me and if possible please reverse them for me.THIS IS VERY DISGUSTING.My contact number is *** / ***.

Best wishes Hollywoodbets

[3PKR2X-46L7K]