PM
Peter M

1 reviews | Active since Nov 2019

08 Nov 2019, 13:18

Bad service

I called the company changing my cellphone number and they wanted to verify my Id which I did it was on the 1 of November 2019 but until today I can't log on to bet because they asked for documents for fica of wich I sent to them via email. I try calling them the phone just keep on ringing at option 3

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply08 Nov 2019, 13:41
Official
Good day Mr Monaledi,

Please note we have escalated your query to the FICA department for assistance, a representative will be contacting you shortly.

We apologize for any inconvenience caused.

Thank you.
Best Regards,

Customer Services
PM
Peter M's update08 Nov 2019, 14:42
Reviewer Update
Thanks the lady was professional
Hollywoodbets
Hollywoodbets's reply08 Nov 2019, 15:35
Official
Good day Mr Monaledi,

Thank you for the positive feedback.

We look forward to assisting you in future with any other queries you may have.

Best Regards,
Customer Services