NK
Nkululeko K

1 reviews | Active since Jun 2020

02 Jun 2020, 12:58

Bad service

My name is Nkululeko Khumalo and I have an account with Hollywoodbets. I've been betting since late 2018 with no luck of winning and finally when I have won the money reflects in my account but I'm unable to withdraw it because they say. I need to send Fica documents which I did send many times to *** and also to *** and one is helping to withdraw the money. this is bad service from Hollywoodbets because it allows you to deposit a voucher to play but when you win then you cant get your money. That's why I decided to write to Hello Peter to assist me. Cell: ***

Kind regards,

Nkululeko Khumalo

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply02 Jun 2020, 14:12
Official
Hi Nkululeko

I have bee informed by our Fica management team that your ID submitted was not clear. They have made contact with you, and have since received so you are now able to withdraw. 

Regards 
Marcel 
Hollywoodbets