iM
ismail M

1 reviews | Active since May 2017

08 Jan 2025, 04:47

Bad service

It's been 4 days since my query. Hollywoodbets never bothered to contact me again. Since I had more questions. Everytime their system automatically advise you to contact them via app or support service. Then you are told that the matter was escalated and must wait 24-48 hours. Well it's been 4 days Rest assured, my query are going more and more public. Next step is National gambling board.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply08 Jan 2025, 17:03
Official
Hi Ismail 

Your query has been received by the Customer Service Escalations Team. The team will be in touch.
 
Regards,
The Hollywoodbets Team

iM
ismail M's update09 Jan 2025, 05:35
Reviewer Update
Hollywood bets.

Another day past.
No team member made contact with me.
So I am still waiting patiently.
iM
ismail M's update10 Jan 2025, 20:06
Reviewer Update
Still awaiting patiently for Hollywood to get back to me.
I was told on Wednesday morning, after a lengthy phone call, that they will get back to me.

I asked a questions and didn't get answers.

What must I do to get your attention