AO
Amanda O

1 reviews | Active since Apr 2024

20 Feb 2025, 16:40

Bad service

Worst customer service I have ever received. I'm waiting 2 days for a withdrawal. All I get told is we have escalated your query.....they have been escalating it for 2 days and still no one can help me. Don't play on this site. You going to wait very long for your withdrawals

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply20 Feb 2025, 16:58
Official
Hi Amanda, Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided is due course. Regards, The Hollywoodbets Team
AO
Amanda O's update21 Feb 2025, 07:15
Reviewer Update
Hollywoodbets answer to everything is "we will escalate your query"
It's been 4 days and I'm still waiting for my money. They send me an email to tell me due to a system error / glitch, my withdrawal was unsuccessful. Yet there's still no funds in my account. So they not paying me out nor are they refunding me.