RM
Richard M

1 reviews | Active since Jun 2022

03 Oct 2022, 07:32

Bad service

****py service when coming to withdrawal and their live chat. I made a withdrawal on the 27 September but even today the 03 August, payment not received. Their live chat, you will be number 12 on Q but when u reach number 1, you will be prompted to click reconnect, but you click,quess what, your query is gone, need to start same process again and again till you give up. Disgusting

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply03 Oct 2022, 09:23
Official
Hi Richard

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
RM
Richard M's update03 Oct 2022, 10:19
Reviewer Update
I have heard before I came to Hello Peter, this is just a respond or to dust us off