bad, poor and disgusting service

I made a deposit on Wednesday 24/01/2024, and the money is still to reflecting on my hollywood account. Ive been calling, sending bank statements and being promised that the money will reflect on my account but nothing. Today i went to hollywood brakpan branch and lady by the name of Nontsikelelo assist by calling customer care. I spoke to different people and the last person i spoke to was Philasande. Who was no help and rude, didnt want to hear me out when speaking. im so not happy with the service i received and want to cancel the account. hollywodbets customer care service is very poor, im disgusted by the whole service. i need my money back and the account to be closed. y