TS
TRINITY S

1 reviews | Active since Oct 2019

15 Jan 2020, 13:01

Bad customer service

I have been on hold for morethan 30 minutes after I have been talking to morethan 5 consultants regarding my Fica documents with no success. Finally when I get hold of one consultant named malcon pillay he made things worse he wants to talk without even listening to me and his rude, telling me his got customers to attend to, I ddnt understand what I was since he got customers to attend to.

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply20 Jan 2020, 11:44
Official
Hi Trinity,
 
Thank you again for your feedback. We have sent this onto our team, and your query has been resolved. Regarding the service issues, we are addressing this with the team to rectify going forward. 

Kind regards,
Marcel
Hollywoodbets