DD
Duan D

1 reviews | Active since Jul 2021

30 Jan 2023, 07:18

Bad customer care

I was busy playing on my account - when suddenly a R1000 just disappeared from my account, after several attempts through customer care and email, the response and feedback is worrying. The fact that a R1000 just disappears and no one "cares" and I just have to wait for feedback is shocking.

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply13 Feb 2023, 10:47
Official
Hi Duan

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets