BAD AND SAD SERVICE
Good day,
I have paid R600 into ABSA HB account. I am trying to get the money back. They pestered me with the same questions for more then 12 hours, I still did not receive the money.
I received 15 emails and tried to contact the COO, Rowan Cross. See examples of the circus I had to deal with:
From: Anton Barnard <***> Date: Tue, 13 May 2025 at 06:24 Subject: ***7 To: Support <***>
ANOTHER NAME FOR MR ROWAN CROSS, THANK YOU KHUMALO. NOW I AM SENDING TO CEO AS WELL, I HAVE BEEN HARASSED THE WHOLE NIGHT TO GET MY MONEY BACK.
Jabulisile Khumalo (Hollywoodbets)
May 13, 2025, 05:26 GMT+2
Good Day Thank you for reaching out to Hollywoodbets Customer Service Department Your email has been received and acknowledged. For further assistance, Kindly provide the below information - Full names as written on your ID. ANTON HENDRIK BARNARD - Cell phone Number *** - ID/Passport Number
MY ID *** Should you need any further assistance, please don't hesitate to ask and we will gladly assist. We are available on the below platforms: Social page – Hollywoodbets SA Contact number – *** Live Chat – Available on our website page Kind regards, Hollywoodbets Team.
I did sent bank proof of payments as well. I am reporting this theft to the police now. This is the third time I approached hellopeter the past maybe1/2 years. I am trying to contact the CEO Suren Rampersadh.
I kept on supporting them, referred people to them and this is how they mock clients.
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.
Regards,
The Hollywoodbets Team
