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Sandile N

1 reviews | Active since May 2025

07 May 2025, 08:24

Assist with my account

Greetings I trust you well. My name is Sandile Ngema can you please assist me, last year March 2024 hollywoodbets blocked my account with the amount of R1200 i won, I tried to phone them many time but they don't helping me of which I'm failing to understand why they don't open my account because I've submitted all documents required...I'll much appreciate if you guys help me with my account. Thank you

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Replies (4)
Hollywoodbets
Hollywoodbets's reply07 May 2025, 08:48
Official
Hi Sandile,

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards, 
 The Hollywoodbets Team
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Sandile N's update07 May 2025, 11:10
Reviewer Update
I'll much appreciate because it been too long waiting your escalation to contact me
Hollywoodbets
Hollywoodbets's reply07 May 2025, 13:15
Official
Hi Sandile,

 Kindly note that we are still awaiting additional information in order to proceed with your query. We will assist you accordingly once we have the required details. 

Regards, 
 The Hollywoodbets Team
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Sandile N's update09 May 2025, 11:46
Reviewer Update
Hollywoodbets is a ****mer they blocked my account last year May with an amount of R1200 now they asking me to submit voucher slips of which I do not have, if I tell them I don't have they say they can't help me. Why I was suppose to keep voucher slips if the voucher was redeemed?