RM
Ritesh M

1 reviews | Active since Jun 2011

10 Jun 2024, 16:41

Another f issue same stories Hollywoodbets bigger ******* than the government

Seems like my withdrawals only get paid when I come on here. Pathetic service always excuses and the famous I will escalate it to withdrawal team. Webisite says 24 hours for withdrawals to be paid but for the past 3 months we wait till it's 72 hours sometimes more before it's paid. Further my previous issue wasn't resolved.

If you going to call me make sure you have answers for me I'm tired of your ****!!! You guys are f ******* blame it on systems and games etc. The famous **** I experience on aviator... I bet 1k per flight I get 5 blues which by the way all bets are accepted. Then suddenly when it's going to fly over 5, it rejects my bet and says something went wrong. Immediately after that it will accept my bet and guess what it flies off in a blue at 1.0 f ******* stop *****ing from tour customers ffs!!!!!!

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply10 Jun 2024, 17:40
Official
Hi Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywoodbets Team
RM
Ritesh M's update10 Jun 2024, 17:56
Reviewer Update
Just posted and then you get a call from HWB stating that they have escalated my query and I should wait another 24 hours I mean what the F. They wait right until it's almost 48hours( which is no where on the t@c as it says withdrawals are done within 24hours) to call to delay the process by another day!!!!!
This is completely unacceptable.... Awaiting deposit clearance I mean they take your funds off you account immediately but for payout it take 3 days to confirm if they received the funds what a bunch of C#@Ts
RM
Ritesh M's update11 Jun 2024, 18:12
Reviewer Update
You get a call from HWB they tell you after 48 hours to please wait 24 more hours And after another 24 hours you speak to. One of the useless consultants and they first tell you that there is a problem with the eft services so there is a delay... Lies!!!! Then you call again and another ueselss consultant tells you that because you made so many deposits it takes a while. What ****en bull**** is this and what is with all the ****en lies??????????
When it's time to deposit the eft services work perfectly fine when it's withdrawals there is a problem!!!!