CC
Cranston C

1 reviews | Active since Jun 2018

30 Oct 2024, 20:40

******* AND ****S HOLLYWOODBETS

I made a withdrawal on the 24th of this month and only received the pin number and not the voucher numbwr i then contacted there online chats and spoke to a consultant Named Asanda N he then said to me he will resend the pin and voucher number again and its going to take 12-48 hours for me to get it again i then waited 48 hours still nothing i then contacted them again and spoke to another consultant by the name of Seluleko D i was already upset and then said they will resend it and it will ****en take another 12-48 hours i then waited another 48 hours like a **** and still no ****en voucher or ****en pin which is now ****en 4 days i then contacted there ****en useless consultants and spoke to a consultant by the name of Nokubonga N then i was ****en told they have a problem with there banks its 4 ****en days later now you telling me that **** why didnt they ****en reverses it back into my Hollywoodbets accounts since they ****en having bank problems **** then the consultant asked me do i want to reverse it back into my Hollywood account since the ****en bank has a problem and i was ****en told to wait another ****en 12-48 hours i then waited again like a ****en **** for 48 hours still ****en nothing then spoke to another ****ed up consultant by the name of Samukelo Mbele told me the same ****en **** story the other consultants told me 12-48 hours i must be patient and they ****en sorry for 6 days i must be patient and ****en hear sorry every time but nothing ****en gets done then went to there branch in joburg and explained to them what i am experiencing they lady then told me i should tell them **** because they keeps ****en doing the same **** to alot of people she wanted to drop the phone telling me i mustnt be rude and i musnt be upset what the **** its my ****en R750 i want my ****en money dont tell me how ro speak after youll are taking me for a **** i then asked to speak to the manager or supervisor now because now she can't speak i then spoke to another **** by the name of Adrian Governder saying he will investigate once he gets to his computer and make sure they send my money today before 6pm i still ****en got no money in my account these people are ****en ******* AND ****S THEY STEEL PEOPLES MONEY TO MAKE THERE ****EN BOSS RICH I WONDER HOW MANY ****EN PEOPLE HAS BEEN ****** BY HOLLYWOODBETS I WANT MY ****EN MONEY THIS ISNT MY FIRST COMPLAINT ABOUT ME NOT GETTING MY ****EN MONEY ON HELLO PETER I WANT MY ****EN R750 ****E

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply31 Oct 2024, 09:16
Official
Hi Cranston 
 
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team

CC
Cranston C's update31 Oct 2024, 17:39
Reviewer Update
Got a call today saying i will get a call today saying they have reversed my money back into my account still no call tge situstion remainsthe same they stole my R750 for there ****EN boss i am so ****ed off i really pray that this company gets
Reported to the head of gambling of how they are robbing people with there money and not refusing to pay the people there winnings its ****en going for day 8 now since the ****en 24th and still getting fed lies by this *****ulent company