****** and incompetence

On the 16th of March 2024 I was betting, time after 16h00 and I cashed out 50% the remaining 50% I cashed out at 401 Which equals to around R10050 which was not credited to my account and the same day I queried till today being told they are investigating.

Now they are denying my win and give me stories about my betting history that it doesn't show, whilst the lady by the name Sanelisiwe said the query was on aviator which I don't know why, because I was betting on Spaceman I even sent screenshots of the game and all. I want my winnings finish, I cashed out and their system or game didn't update because of it's fault which I have nothing to do with