All games tried no wins whatsoever

Hi Hollywoodbets I enjoy using your platform as it's user friendly and easy to navigate however it is highly impossible that a person plays 1 game over a period of time without winning or even landing a big multiplyer I've been playing different games from pragmatic,habenero even no limit games and haven't received a max win since playing everytime the big multi lands it never hits or never a tumble.

It would be appreciated if your games can be set of Fair instead of customers constantly losing because of *********ness and unfair treatment