TM
Thami M

1 reviews | Active since May 2024

27 May 2024, 17:57

Airtime purchased failed

Bought airtime for R 29 & R 35 from Hollywoodbets app which I did received on the 22 March 2024, up until I haven't received anything from them. I was told that I will be refunded and my query has been escalated to the deposit creditors and it will take 72 hours but 72 hours has passed and no feedback.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply28 May 2024, 16:47
Official
Hi there. Your query has been escalated to the Customer Service Management Team. The team will be in touch. Regards, Hollywoodbets.
TM
Thami M's update30 May 2024, 10:04
Reviewer Update
72 hours has passed now, still Ihaven't heard anything from Hollywoodbets. Bad cistpner service.
Hollywoodbets
Hollywoodbets's reply04 Aug 2024, 18:38
Official
Hi Thami, Your query has been escalated to the Customer Service Management Team. Please provide us with information that we can contact you on. Regards, The Hollywoodbets Team