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malesela L

1 reviews | Active since Dec 2018

05 Mar 2025, 08:04

*********** agents

What a bad experience from Hollywoodbets. These people they havent resulted my ticket because of so called 'technocal issues' and its been over 12 hours now. When i chat to both Happiness M and Linda they told me they are uncertain when the issue wil be resolved. They dont have a turnaround time to attend to a problem, so now their issue is my problem i have to keep on checking their own internal problem if is resolved or not. Cant wait for my ticket to be respvled and i go to my home WSB

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Replies (1)
Hollywoodbets
Hollywoodbets's reply05 Mar 2025, 08:19
Official
Hi Malesela 

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course. 

Regards, 
The Hollywoodbets Team