WF
Wanda F

1 reviews | Active since Jul 2020

06 May 2025, 08:28

Activate account

Good day

I'm wanda feni identity *** cell number *** residing 15568 Link Road Phillipi 7785 on the 23rd April I made a withdrawal of 11000 and I got the sms that says my withdrawal is declined I need to send bank statement with a selfie holding my ID card that was it even now my account is still inactive I've been sending emails day in day out I only got that they are waiting for response from the audit I really want my account to be activated

0
Replies (6)
Hollywoodbets
Hollywoodbets's reply06 May 2025, 08:36
Official
Hi Wanda,

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards, 
 The Hollywoodbets Team

WF
Wanda F's update06 May 2025, 08:42
Reviewer Update
This is how you do promise that you will get back to me I don't take it anymore firstly I was told after 48 hours nothing happened look the date is the 6th of May but the account was closed on the 23rd April
Hollywoodbets
Hollywoodbets's reply07 May 2025, 08:47
Official
Hi Wanda,

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards, 
 The Hollywoodbets Team
WF
Wanda F's update07 May 2025, 08:50
Reviewer Update
No don't talk lies I have sent 3 months bank statement now you are telling me you don't see transactions of the 17 and 18 April on my bank statement what is that for you giving me lame excuses
Hollywoodbets
Hollywoodbets's reply19 May 2025, 11:08
Official
Hi Wanda, 

Our Escalations Team is glad to have spoken with you, and we hope your query was resolved to your satisfaction. 

Regards,
Sine
Hollywoodbets
Hollywoodbets's reply19 May 2025, 11:12
Official
Hi Wanda, 

Our Escalations Team is glad to have spoken with you, and we hope your query was resolved to your satisfaction. 

Regards,
Sine