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Bonga M
1 reviews | Active since Sept 2015
05 Sept 2024, 11:27
Account IS NO LONGER ACTIVE
Hollywoodbets are ******, my account was put on inactive mode. When I try to login, it says my account is no longer active. I called the helpline and they told me they can't see the reason why my account is no longer active and they will get back to me after 24 hours. The 24 hours has passed and my account is still locked. The worse part is that my balance was R12 000 and I now cant access it as I can't login. I was on a winning streak when I got blocked, when I lose, my account is never blocked but all of a sudden it is locked just because I was winning
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Replies (2)
Hollywoodbets's replyOfficial
05 Sept 2024, 11:51Hi Bonga
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
Hollywoodbets's reply05 Sept 2024, 11:51
Official
Hi Bonga
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
Your query has been received by the Customer Service Escalations Team. The team will be intouch..
Regards,
The Hollywoodbets Team
BM
Bonga M's updateReviewer Update
06 Sept 2024, 12:23Since I am not getting any help with this issue, then deposit the money in my Hollywoodbets account into my bank account and I will play at Betway and Sportingbet. I can't be going 3 days with my account blocked, I need my money.
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Bonga M's update06 Sept 2024, 12:23
Reviewer Update
Since I am not getting any help with this issue, then deposit the money in my Hollywoodbets account into my bank account and I will play at Betway and Sportingbet. I can't be going 3 days with my account blocked, I need my money.