PP
Prishen.Devnarain Prishen.Devnarain

1 reviews | Active since Feb 2016

27 May 2025, 13:19

Account hacked and not sure what happened to my funds.

Last Friday night on the 23rd of May 2025 from around 10pm at night there were transactions made into my Hollywood account using OWNPAY. All 4 amounts totalled R8k. I need to know what exactly happened to this funds because I didn't authorize it and when I went to check my Hollywood account if anything was sent out through an ewallet. The account now says "Client is no longer Active".

Please could you guys look into this as I was not the one using my account at those times.

I was told by the bank to check with you guys as well. Please guys your assistance will be really helpful as this is driving me insane.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply27 May 2025, 14:09
Official
Hi Prishen,

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards, 
The Hollywoodbets Team
PP
Prishen.Devnarain Prishen.Devnarain's update28 May 2025, 11:03
Reviewer Update
someone did try calling me once last night at 18:17pm but i was not with my phone at that time. Please could someone call me again.
PP
Prishen.Devnarain Prishen.Devnarain's update28 May 2025, 20:01
Reviewer Update
Again someone tried calling but the call lasted for less than 2 seconds. Come on guys I have been patient. But this **** is getting outta hand now.