Absolutely pathetic service

Good day

Out of so much frustration and anger. I am emailing you guys for the 10th time. A dep of R450 was done by my family member V harichander. He put in ref no as 108631 instead of 108638. He sent an email to you guys, you guys asked him to send my ID and his ID. We sent all this in yesterday afternoon. It is now the next day. I still did not get credited my R450. Surely you guys have some intelligence in your minds to have a look at my acc and see that I am a very good customer of hollywood and provide much better services. Hollywood ever since you guys became big.. service level had dropped pathetically. It's as if no1 gives a damn and no urgency .

Can someone intelligent please assist me.

At least give me a complaints email and Management email so I can complain about how terrible hollywood has become.

I am typing this email as I am so disgusted at the ongoing service level delivery from you guys.

Pointless making so much money as a company yet have useless ppl working that don't know the difference between both sides of a coin. I attached the pop once again.

I won't say thank you in the end because you guys will mess me around again.

To think that I have been a customer with hollywood bets when you guys were small. Goes to show how a company is manged. You guys become big and then hire pathetic staff and *****s us off. We lose alot of money