ES
Elmarie S

1 reviews | Active since Nov 2018

13 Feb 2024, 21:06

60 DAYS of waiting Holiwoodbets S.T.O.L.E MY MONEY

Holiwoodbets is a joke they ***** from people when there systems makes errors 🤬 then after you report it you wait months for an answer This is the response I get back from holiwoodbets after I emailed all information that they wanted!Not once but over 60 times

Dear Elmari Snyders, Please note that, due to no response, your ticket has been temporarily closed. Feel free to reach out to us on live chat or give us a call at ***. The HollywoodBets Team

holiwoodbets Is playing games they don't want to assist they Stole my money now the only way for them is to lie and makeup excuses 😠and on live chat when I ask them there's always no feedback and the querie gets escalated and still no response you Stole my money! 3 times and still you are not interested to assist in anyway! Boycott HOLLYWOOD BETS people they ********* ! After 60 days of e-mail,live chating and emailing they still didn't give my money or free games back!

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Replies (3)
Hollywoodbets
Hollywoodbets's reply14 Feb 2024, 03:04
Official
Hi Elmarie 
 
Your query has been escalated to Customer Service Management Team. The team will be intouch..
 
Regards,
The Hollywoodbets Team

Hollywoodbets
Hollywoodbets's reply15 Feb 2024, 16:48
Official
Hi , Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywood Bets Team
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Elmarie S's update16 Feb 2024, 02:19
Reviewer Update
The query gets escalated everytime without feedback I expect Hollywood bets to start doing their jobs it's not my fault your systems is having errors and also not my fault that you have *********** people working for you! For 2 months now the query gets escalated and nothing happens Hollywood bets stole my money and I want my money back!