SM
Silas M

1 reviews | Active since Jun 2015

18 Dec 2023, 06:00

****

I placed 3 bets on Sunday 17/12/2023 , 2 of them lost and they were updated . 1 of them won and it was never updated , when I query it . I got told that there is a problem with the system when it comes to updating results , I guess your system is so advanced in that it only chooses to have a problem when it comes to resulting wining bets but works a charm when it comes to resulting losing bets. Even worse , the problem was picked up on Sunday and today it is Monday yet there is no communication sent out to your client to notify them of your advanced system that only chooses to have a problem on wining bets only. You guys are becoming more than a **** , words haven't been invented as yet to describe your pathetic service

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply18 Dec 2023, 09:40
Official
Hi Silas Mashimbyi
Thank you for your patience. We trust that your query has now been resolved.
Regards,The Hollywoodbets Team
SM
Silas M's update18 Dec 2023, 10:48
Reviewer Update
Hi Hollywood

My query is not yet resolved because my ticket is still pending , I sent numerous emails and I am not getting any response from your Guys . I sent and Emial to Pritesh Francis and Mlunigisi Ngcobo , both of them are ignoring my emails . Even worse , you gusys havent sent out communication until now regarding the issue

Hollywoodbets
Hollywoodbets's reply18 Dec 2023, 12:30
Official
Hi Silas Mashimbyi
Thank you for your patience. We trust that your query has now been resolved.
Regards,The Hollywoodbets Team
SM
Silas M's update18 Dec 2023, 12:40
Reviewer Update
Hi Hollywood

My query is not yet resolved because my ticket is still pending , I sent numerous emails and I am not getting any response from your Guys . I sent and Emial to Pritesh Francis and Mlunigisi Ngcobo , both of them are ignoring my emails . Even worse , you gusys havent sent out communication until now regarding the issue