1 reviews | Active since May 2018
Your negligence and lack of feed back after my email
I'm not happy at all. I recieved 2 envelopes from you. One is the endor*****t and was sealed, the other the funeral plan intro and the envelope was not sealed!! You can clearly see by the pics that I sent via email that it was not sealed!!
So now someone/many people have access to my private/ confidential info that is contained in the policy. Who knows what could happen next?! This is as far as I'm concerned, gross negligence on your behalf.
Why do you send out hard copies of policies via normal postal service's? Why don't you send them via registered mail at least or a courier? Are we not residing in a country that is infested with *******ion, ***** and ID theft?!
My ID, my beneficiary's ID, Policy number, cell number, email address are all compromised now!!
So what now Hollard? How on earth can you guarantee that my confidential info has not been perused by undesirable elements?!
As far as I'm concerned you have potentially caused a lot of grief for me and would like to know if you have a solution!
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
We are sorry that your experience has led you to contact us with a complaint.
The matter has been referred to our customer resolution team for assistance and feedback will be provided as soon as possible.
Regards
Hollard Group Complaints
I will hold Hollard accountable if my ID or my beneficiary's ID are used **********ly. I will retain all records of conversations etc. So enjoy hiding your heads but you can't hide your gross negligence.
I will hold Hollard accountable if my ID or my beneficiary's ID are used **********ly. I will retain all records of conversations etc. So enjoy hiding your heads but you can't hide your gross negligence.
