AM
Amanda M
1 reviews | Active since Oct 2012
01 Feb 2016, 14:09
You did not debit my account
***<br> I am currently on the line with a call centre agent who is giving me serious attitude because of who cannot even send me proof that Hollard tried to debit my account!!!! My family is uncovered as we speak and I must do the running around proving something that is beyond my control. You DID NOT debit my account.
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Replies (1)
Hollard Life's replyOfficial
02 Feb 2016, 08:40Hello Honeybrown,
Please accept our sincere apology for the poor service you experienced. It is certainly not in line with the customer experience Hollard strives to deliver.
The matter has been escalated for urgent attention and an agent will be in contact with you regarding the way forward.
Kind Regards
Nathan Mangope
***
Group Complaints Management
Please accept our sincere apology for the poor service you experienced. It is certainly not in line with the customer experience Hollard strives to deliver.
The matter has been escalated for urgent attention and an agent will be in contact with you regarding the way forward.
Kind Regards
Nathan Mangope
***
Group Complaints Management
Hollard Life's reply02 Feb 2016, 08:40
Official
Hello Honeybrown,
Please accept our sincere apology for the poor service you experienced. It is certainly not in line with the customer experience Hollard strives to deliver.
The matter has been escalated for urgent attention and an agent will be in contact with you regarding the way forward.
Kind Regards
Nathan Mangope
***
Group Complaints Management
Please accept our sincere apology for the poor service you experienced. It is certainly not in line with the customer experience Hollard strives to deliver.
The matter has been escalated for urgent attention and an agent will be in contact with you regarding the way forward.
Kind Regards
Nathan Mangope
***
Group Complaints Management