KM
King M

1 reviews | Active since Mar 2021

22 Feb 2024, 15:13

You can do better

I cancelled my policy a week ago,was assistance by Claudine she promised i will have my cancelation letter the following day week later still nothing, can someone please help coz now i cant get my new policy because they need that cancelation letter

0
Replies (3)
Hollard Life
Hollard Life's reply22 Feb 2024, 16:37
Official
Hello King,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

To assist you with your query we need more details to look into the matter further. 

Please provide us with either your identity number, claim number or policy number so we can assist. 

Kind Regards, Escalated Complaints Team  

KM
King M's update23 Feb 2024, 08:32
Reviewer Update
Please contact me on *** i cant give my id on a public platform
Hollard Life
Hollard Life's reply26 Feb 2024, 09:58
Official
Hi  King,

Please note we will be sending the cancellation confirmation letters to you before close of business today. We apologies for the inconvenienced caused.

 Kind Regards, 

Escalated Complaints Team