RZ
Refilwe Z
1 reviews | Active since Jul 2020
20 Jul 2021, 12:23
Yet another disappointing service
Another sad experience with Hollard. I buried my grandfather with loan shark money waiting for them to pay out when they decided I had to pay back with interest. Little I knew I'd had to repeat the same worst experience with them. I just lost my mother in June 30 and I'm still waiting for the payout.. Obviously I had to borrow money to bury her... Long story short Hollard you know how to embarrass a person.... Hollard ne? wow?
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Replies (2)
Hollard Life's replyOfficial
20 Jul 2021, 12:34Hello Refilwe
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Natasha Vos
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Natasha Vos
Hollard Life's reply20 Jul 2021, 12:34
Official
Hello Refilwe
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Natasha Vos
We are saddened to hear about the loss of your mother. Please accept our condolences.
We apologise that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
Our customer resolutions team is busy looking into your claim and what went wrong.
Kind regards, Natasha Vos
Hollard Life's replyOfficial
28 Jul 2021, 12:02Hello Refilwe
We are sorry for the delay in responding to your matter and thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been resolved and sent for payment.
Wishing you and your family strength during this time.
Kind Regards, Natasha Vos
We are sorry for the delay in responding to your matter and thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been resolved and sent for payment.
Wishing you and your family strength during this time.
Kind Regards, Natasha Vos
Hollard Life's reply28 Jul 2021, 12:02
Official
Hello Refilwe
We are sorry for the delay in responding to your matter and thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been resolved and sent for payment.
Wishing you and your family strength during this time.
Kind Regards, Natasha Vos
We are sorry for the delay in responding to your matter and thank you for your patience while we looked into your claim. Our claims team have confirmed that your claim has been resolved and sent for payment.
Wishing you and your family strength during this time.
Kind Regards, Natasha Vos