Wrong advise given and now policy threatened to be cancelled!

<p>Hollard debited my account 2 months ago with 3 premiums. I called in to ask why they deducted that much as it was meant to be a double premium only. I was advised by the consultant I should have the one returned by my bank as should they refund it it will take 15 days.</p> <p> </p> <p>I then reversed the debit order and all seemed well. Then I was sent a message that they have not received my premium and my policy will be cancelled. I contacted Hollard and explained the situation, they have then advised that it is fine they will do a double premium this month.</p> <p> </p> <p>I have still not been debited by Hollard all I want to do is just pay my premiums. I was considering taking additional product from Hollard but due to this experience I am highly reconsidering.</p> <p> </p> <p> </p>