ES
Edzisani S
1 reviews | Active since Feb 2021
18 Feb 2021, 09:15
Worst Service ever on a funeral claim!!
I have lodged a claim on the death of my mother on the 9th of February, today is the 18th and i have not even received an acknowledgement of my claim. it really does not make the grieving process any better. Hollard your service is the worst.
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Hollard Life's replyOfficial
18 Feb 2021, 11:26Hello Edzisani
Thank you for bringing this matter to our attention. Our sincere condolences on the passing your mother.
We are sorry for the poor service you received. The matter has been escalated to our claims team for urgent action. Our agents will be in contact with you to confirm next steps.
Kind Regards
Hollard complaints team
We are sorry for the poor service you received. The matter has been escalated to our claims team for urgent action. Our agents will be in contact with you to confirm next steps.
Kind Regards
Hollard complaints team
Hollard Life's reply18 Feb 2021, 11:26
Official
Hello Edzisani
Thank you for bringing this matter to our attention. Our sincere condolences on the passing your mother.
We are sorry for the poor service you received. The matter has been escalated to our claims team for urgent action. Our agents will be in contact with you to confirm next steps.
Kind Regards
Hollard complaints team
We are sorry for the poor service you received. The matter has been escalated to our claims team for urgent action. Our agents will be in contact with you to confirm next steps.
Kind Regards
Hollard complaints team