nM
nomfundo M

1 reviews | Active since Nov 2015

16 Jan 2025, 14:11

WORST SERVICE EVER:

So my phone was ****** while charging and i have been paying insurance for the past 11months without fail, and when i claimed its rejected basis on "LOSS OF PREVENTION" so when one charges a phone you must guard it with your life and search each and everyone that comes in and out of the house, WHAT IS INSURANCE FOR ???????????????????????? AFTER LOSING SO MUCH MONEY TO HOLLARD AND THEY TELL ME THIS *******, SINCE YOU DONT WANA PAY OUT THEN JUST RETURN MY PREMIUMS SO I CAN GET MYSELF A PHONE AND WE PART WAYS

0
Replies (3)
Hollard Life
Hollard Life's reply17 Jan 2025, 08:16
Official
Hello Nomfundo M
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
We are busy looking into your complaint and will be providing you with feedback within five working days.

Kind Regards,
Social Resolutions Team
nM
nomfundo M's update17 Jan 2025, 14:41
Reviewer Update
I JUST WANT MY MONEY BACK IF THEY CANT GIVE ME A NEW PHONE, IAM NOT A TY**** TO BE DONATING MONEY TO HOLLARD "LACK OF PREVENTION MY FOOT"
Hollard Life
Hollard Life's reply17 Jan 2025, 16:07
Official
Hello Nomfundo M

Thank you for being patient and giving us the opportunity to resolve your complaint. Our partner SOHVA informed us that your matter has been resolved.

Please do not hesitate to contact us, for any future concerns or compliments.

Kind regards,
Social Resolutions Team