SK
Stephne K

1 reviews | Active since Jan 2018

06 Jul 2018, 08:44

WORST SERVICE EVER

I took out a policy in 2005. I have been struggling for months now to get any feedback from Hollard. I sent a form for surrender on the 8th of June 2018 and to date hereof have had no response. I communicated with Berenice Padyachey at the complaints department, but even she is not coming back to me. This is unacceptable.

0
Replies (2)
Hollard Life
Hollard Life's reply06 Jul 2018, 15:19
Official

Hello stephne-kruger

Thank you for contacting us.

I am sorry your experience prompted you to contact us with a complaint.

Please refer to the email sent to you and respond accordingly.

Kind Regards

Lynne Lawrence

***

SK
Stephne K's update06 Jul 2018, 15:33
Reviewer Update
what email?