XN
Xolani N
1 reviews | Active since Apr 2021
06 Apr 2021, 11:51
Worst Service Ever
Worst Service from the Hollard Claims Department, I submitted a Funeral claim with the policy no ***7 on the 31st of March 2021, today is the 6th of April there is no payout from Hollard, they keep on sending me from Pillar to post, i can't even burry my brother who passed away on the 19th of March and this **** of a company when i took out this policy made all sorts of Promises . None of those promises has been fulfilled. Anyone who still wishes to take a Hollard Funeral Plan DON'T , unless you ready to fight even though you never missed a premium
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Replies (1)Hollard Life's replyOfficial
06 Apr 2021, 14:14Hello Xolani
Please accept our sincere condolences for the loss of your brother.
Please accept our sincere condolences for the loss of your brother.
We are sorry that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
The claims team is busy looking into your claim and a claims consultant will be in contact with you within two working days.
Kind Regards
Natasha Vos
Kind Regards
Natasha Vos
Hollard Life's reply06 Apr 2021, 14:14
Official
Hello Xolani
Please accept our sincere condolences for the loss of your brother.
Please accept our sincere condolences for the loss of your brother.
We are sorry that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time.
The claims team is busy looking into your claim and a claims consultant will be in contact with you within two working days.
Kind Regards
Natasha Vos
Kind Regards
Natasha Vos
