XN
Xolani N

1 reviews | Active since Apr 2021

06 Apr 2021, 11:51

Worst Service Ever

Worst Service from the Hollard Claims Department, I submitted a Funeral claim with the policy no ***7 on the 31st of March 2021, today is the 6th of April there is no payout from Hollard, they keep on sending me from Pillar to post, i can't even burry my brother who passed away on the 19th of March and this **** of a company when i took out this policy made all sorts of Promises . None of those promises has been fulfilled. Anyone who still wishes to take a Hollard Funeral Plan DON'T , unless you ready to fight even though you never missed a premium

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Replies (1)
Hollard Life
Hollard Life's reply06 Apr 2021, 14:14
Official
Hello Xolani

Please accept our sincere condolences for the loss of your brother. 
 
We are sorry that you had a poor claims experience with Hollard, which led to you reaching out to Hellopeter with a complaint during this difficult time. 
 
The claims team is busy looking into your claim and a claims consultant will be in contact with you within two working days. 

Kind Regards
Natasha Vos