BM
Boitumelo M
1 reviews | Active since Sept 2017
04 Apr 2023, 08:29
Worst Insurance Company ever
Regent Insurance Company is the worst ever..Their customer service sucks.They dont reply to emails and they always tell you to send an email of what you require or your complaint and you have to call them endless times they will give you a tome frame and not stick to it.
I cancelled my policy with Regents/Hollard and still my account was debited and I was told to send a Bank Statement for a refund.When i call in,im sent from pillar to post and no one knowa anything about my refund...I want my money back.
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Replies (1)Hollard Life's replyOfficial
04 Apr 2023, 08:32Hello Boitumelo,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
Hollard Life's reply04 Apr 2023, 08:32
Official
Hello Boitumelo,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint.
Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days.
Kind Regards,
Escalated Complaints Team
