worst insurance company

For the past couples of months I have been trying to get a hold of Hollard card protection department and i have be leaving call me back message online for them to contact me . i call in and the receptionist answered and told me that they will call me back up until this day no one has contacted me in regards to my enquirer. I have Even went online leaving a message that i want take a life cover policy out that was the only time someone has contacted and after me telling them that i need to speak to an agent int he account protection plan department ,they then tell me that my manager will call you back . "which i think the manager or team leader is still busy on a call for not returning my call. I would like the directors Of Hollard insurance company to know that the service his team gives is as a service provider is terrible a i can only imagine the business you are losing due to the quality of service your team gives . Even if your product is way cheaper than you competitor i will use them if the customer service is 100% better than Hollards

Note to Hollard customer service is a Key objective in growing a business , the word of mouth do spread and people do compare insurance companies . another thing that is why sales agents not meeting their targets .