SA
Shaun A

1 reviews | Active since May 2019

13 Mar 2023, 13:42

Worst Experience Ever

This is an absolute mess. Same thing happened last year where were told the premier was not paid and no again. The Ackermans account was paid. We constantly have to call IUA. Nobody get back to us unless we call. The policy holder has passed on and has been buried. Unnecessary debt was incurred due to the policy not paying out

Please contact me ***

0
Replies (1)
Hollard Life
Hollard Life's reply13 Mar 2023, 14:05
Official
Hello Shaun,
We are sorry that you had a poor experience with Hollard, which led to you reaching out to Hellopeter with a complaint. 

Our customer resolution team is busy looking into your complaint and will be providing you with feedback within five working days. 

Kind Regards, 

Escalated Complaints Team